Special services
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Chronopost offers two features to mobile phones, through SMS:
- The POD by SMS (proof of delivery) it’s a real-time service alert that allows our customers, by sending an SMS, to know the delivery status of their goods or receive the image of POD
- SMS Alert is an alert service delivery to the recipient, by sending a message by phone. The aim is to reduce the failure of delivery resulting by the absence of the recipient.
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Chrono Swap is a logistical service offering express delivery for replacement or installation of material or first level maintenance.
- Personalised service suited to your activity: telecommunications, computers, publicity, pharmaceutical industry, etc.;
- Serving the whole of Portugal, including Madeira and S. Miguel;
- Documents and merchandise weighing up to 30 kg per package.
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Chrono Agenda allows you to take advantage of pick-up and delivery for all your dispatches, programmed according to your needs.
- The pick-up and delivery times are defined jointly with you, according to your needs;
- Serving the whole of Portugal, including Madeira and S. Miguel.
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For delicate or sensitive packages we offer personalized treatment with specific operational procedures. The greatest care in the express delivery of your most sensitive dispatches.
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Delivery with reimbursement to facilitate distance sales: once delivery has been made, your client's payment will be remitted to you within 24 to 48 hours, for mainland Portugal, and 72 to 96 hours for the islands of Madeira and S. Miguel (one week for the other islands).
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When you need proof of delivery the day after it was effected. The signed proof of delivery of the package can be in your hands in 24 hours.
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To cover your dispatches against the risks of loss or damage, select our optional insurance.
Customer Service
707 20 28 28
CHRONOPOST PORTUGAL
Headquarters
Av. Infante D. Henrique
Lote 10 - Olivais Sul
1849-003 Lisboa



